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Comcast topped the list boasting a significantly worse score than the Internet and subscription TV service industry averages according to 247 Wall St In JD Power's rating of major wireline services the firm received the worst scores in cost to consumer performance billing and reliability.

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The American Customer Satisfaction Index has rated Comcast near the bottom of its customer satisfaction list with its Xfinity Internet service.

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    Comcast today counts more than half a million customers on Xfinity Mobile and next week will likely provide an update to its mobile efforts in.

    Of The American Customer Satisfaction Index which ranked Comcast the fourth lowest of. Customer satisfaction with subscription television service fell 31 percent to an ACSI score of 62 an 11-year low as the industry faces a seismic.

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    Comcast's Achilles heel has been its notorious bad customer service and technical difficulties On the American Consumer Satisfaction Index.

    In 2019 Comcast grew its total high-speed internet customers by 14 million Xfinity gigabit internet is now available to nearly 5 million homes. Comcast Xfinity CX Advantage.

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    I called Comcast customer service and was greeted by a gentleman.

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